IT, Communications, and Security Services

Yes. Plenty of customers start with one project – a phone cutover, a camera system, a cabling job – and nothing requires you to bundle. What we've found is that the more of your environment we support, the more we can prevent instead of react. When the same team runs your network, your phones, and your door access, problems stop getting passed between vendors.

IT services are what you buy when you need something done: a project, a repair, a new installation, billed as the work happens. Managed services are ongoing – for a monthly fee, we monitor, patch, secure, and support your environment, with the Help Desk included. Most Advent customers use both: projects when something needs building, and a managed plan to keep it running.

Per user or per device, depending on what we're supporting. AdventCare PC plans are priced per PC and Server Secure+ per server, and value services like vCIO, network maintenance, and firewall maintenance are added as needed. Terms run 12, 36, or 60 months (most customers choose 36). Every quote follows a discovery meeting, so it reflects your actual environment rather than a list price.

Not always – it depends on the technology. Some systems we can keep, extend, or integrate: an Avaya phone system can stay on site or move to a subscription, and existing analog cameras can feed a modern recording system through encoders. Where something is past end of life or can't be secured, we'll tell you plainly and show you the options.