Cloud Managed Services

Congratulations! You’re ready to put your voice communications in the Cloud and take the next step in your digital transformation journey. Have you thought about how you will deliver ongoing support? This is where Advent Communication Systems comes in. Each and every environment is unique, and we take this into consideration with our support models. With Advent, you will have a trusted partner working closely with your team on-site to ensure your new solution is completely supported & managed. With on-site, local, and remote system support options available, you can count on Advent to keep your solution fully functional. You are never just a customer to us. Together we are a TEAM.

Our comprehensive services include:

• Remote Programming changes
• Menu, call routing, and voicemail modifications
• Service issue submission & escalation with hosted provider
• Follow-up training needs
• Unlimited access to our Help Desk

Benefits of Cloud Managed Services